Last Updated: September 2026
Welcome to PHOUR AGRO PRIVATE LIMITED. These Terms & Conditions govern your access to and use of our website, phouragro.com, and the purchase of products through our online store.
By accessing our website, creating an account, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About PHOUR AGRO
PHOUR AGRO PRIVATE LIMITED provides agricultural products and solutions, including products related to crop nutrition, soil health, biofertilizers, micronutrients and other agricultural inputs.
Product information, specifications, usage instructions and recommendations displayed on the website are provided for the intended agricultural use of the respective products.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Copy, reproduce or misuse website content without permission.
- Interfere with the website’s operation or security.
- Provide false, misleading or incomplete information while placing an order.
We reserve the right to restrict or terminate access to the website where misuse or violation of these Terms is identified.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, specifications, packaging information and other product details displayed on the website are accurate.
However:
- Product packaging may occasionally differ from the images displayed online.
- Product appearance, colour or packaging may change due to manufacturer updates.
- Availability of products may change without prior notice.
- Minor differences between website information and actual packaging may occur.
The product label and accompanying instructions supplied with the product should always be followed.
4. Agricultural Product Usage
Customers are responsible for using agricultural products according to the applicable product label, recommended dosage, crop suitability, application method and safety instructions.
You should:
- Read the product label before use.
- Follow the recommended dosage and application instructions.
- Use the product only for its intended agricultural purpose.
- Follow appropriate storage and handling instructions.
- Keep products away from children and unauthorized persons.
- Use appropriate protective equipment where required.
PHOUR AGRO does not guarantee a particular crop yield, harvest quantity or financial return from the use of any product, as agricultural results may depend on soil conditions, weather, crop variety, farming practices, irrigation, pests, diseases and other factors beyond our control.
5. Pricing
All product prices displayed on the website are subject to change without prior notice.
Where applicable, taxes and other applicable charges will be displayed during the purchase process.
Despite our efforts to maintain accurate pricing, an incorrect price may occasionally appear due to technical or human error. In such circumstances, we reserve the right to cancel the affected order and provide a refund for any amount already paid.
6. Product Availability
Products are subject to availability.
We reserve the right to:
- Limit the quantity of products available for purchase.
- Discontinue a product.
- Modify product specifications.
- Cancel an order where the requested product is unavailable.
If an order cannot be fulfilled because a product is unavailable, we will communicate the relevant information and, where applicable, refund the amount paid for the unavailable product.
7. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability.
- Incorrect pricing or product information.
- Suspected fraudulent activity.
- Incorrect or incomplete customer information.
- Delivery limitations.
- Technical or system errors.
- Any other legitimate operational reason.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method or process.
8. Payment
Payments may be processed through third-party payment service providers.
You agree to provide accurate and valid payment information when placing an order.
PHOUR AGRO does not intentionally store complete card details such as full debit-card or credit-card numbers unless specifically required and lawfully handled through an authorized payment system.
Payment transactions may be subject to the terms and conditions of the respective payment service provider.
9. Shipping & Delivery
We will make reasonable efforts to process and dispatch orders within the estimated delivery timeframe displayed on the website or communicated to you.
Delivery timelines may be affected by:
- Shipping location.
- Courier availability.
- Weather conditions.
- Natural events.
- Government restrictions.
- Transportation delays.
- Incorrect or incomplete delivery information.
- Other circumstances beyond our reasonable control.
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing a complete and accurate delivery address and contact information.
10. Order Cancellation
You may request cancellation of an order before it has been processed or dispatched, subject to our applicable cancellation procedure.
Once an order has been dispatched, cancellation may no longer be possible and the applicable return/refund process may apply.
We reserve the right to cancel an order where there is a legitimate operational, technical, payment or product-related reason.
11. Returns & Refunds
Returns and refunds will be handled according to the applicable Return & Refund Policy published on our website.
Depending on the product and circumstances, certain products may not be eligible for return due to their nature, packaging, safety or agricultural-use requirements.
Products returned to us may need to meet applicable conditions regarding:
- Product condition.
- Original packaging.
- Unused/unopened status where applicable.
- Proof of purchase.
- Return timeframe.
Please review our Return & Refund Policy before purchasing.
12. Damaged or Incorrect Products
If you receive a product that appears damaged, defective, incorrect or materially different from the product ordered, please contact us as soon as reasonably possible after delivery.
We may request:
- Order number.
- Photographs or videos of the package/product.
- Delivery information.
- Product batch or packaging details.
- Other information reasonably required to investigate the issue.
After verification, we may provide an appropriate resolution in accordance with our applicable return/refund policy.
13. User Account
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for activities conducted through your account.
You agree to notify us promptly if you believe your account has been accessed without authorization.
14. Intellectual Property
All content available on the website, including but not limited to:
- Logos
- Brand names
- Product content
- Images
- Graphics
- Videos
- Text
- Website design
- Layouts
- Icons
- Software
- Other visual and written materials
may be owned by or licensed to PHOUR AGRO PRIVATE LIMITED and may be protected under applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell or commercially exploit website content without prior written permission.
15. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Shipping and logistics providers
- Analytics services
- Communication services
- WhatsApp or other messaging services
- Other technology or service providers
Your use of such services may also be subject to the respective third party’s terms and policies.
16. External Links
Our website may contain links to third-party websites.
These links may be provided for convenience or additional information. PHOUR AGRO does not control all third-party websites and is not responsible for their content, availability, privacy practices or terms.
17. Website Availability
We aim to keep the website available and functioning properly. However, uninterrupted availability cannot be guaranteed.
The website may occasionally become unavailable because of:
- Maintenance.
- Technical problems.
- Server issues.
- Software updates.
- Security incidents.
- Internet or network failures.
- Circumstances beyond our reasonable control.
18. Limitation of Liability
To the extent permitted by applicable law, PHOUR AGRO PRIVATE LIMITED shall not be responsible for losses arising from circumstances beyond our reasonable control.
This may include losses resulting from:
- Delayed delivery.
- Temporary website unavailability.
- Incorrect information supplied by the customer.
- Improper product storage or usage.
- Failure to follow product instructions.
- Agricultural conditions beyond our control.
- Weather, environmental or natural conditions.
- Third-party service interruptions.
Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited.
19. Indemnification
You agree to indemnify and hold PHOUR AGRO PRIVATE LIMITED, its officers, employees, representatives and service providers harmless from claims, losses, liabilities or expenses arising from your:
- Violation of these Terms.
- Misuse of the website.
- Unauthorized use of website content.
- Fraudulent activities.
- Violation of applicable laws or third-party rights.
20. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and process information relating to customers and website users.
21. Changes to These Terms
PHOUR AGRO PRIVATE LIMITED may update or modify these Terms & Conditions from time to time.
Updated Terms will be published on this page with the revised Last Updated date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.
22. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the matter.
23. Contact Us
If you have questions regarding these Terms & Conditions, orders, products or other website-related matters, please contact us.
PHOUR AGRO PRIVATE LIMITED
Website: phouragro.com
Email: support@phouragro.com
Phone: +91 98765 43210
Address: DSS-108, Ground Floor, sector 15, Housing Board Colony, Sector 15A, Hisar, Haryana 125001